Our Technical Support work hours are honored from 9am to 5pm PST.

Before contacting technical support, please review Frequently Asked Questions regarding your product. In most cases, the FAQ will provide the answers you're looking for.

You may contact Technical Support at: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . Please include your contact name, phone numbers, e-mail address and a brief description of your question or concern. Also, please include the best times to contact you and whether you prefer to be contacted by e-mail or phone.

You may also speak with a technician, by calling us during our work hours at 206-428-0807, or 866-208-9673. If you are forwarded to voice mail, please be sure to include a brief description of your question or concern, your name, contact phone numbers and e-mail address. Please include your contact availability during our work hours.

We will respond to all questions in the order received.

See the up to date Frequently Asked Questions for each Product:

Adapx Overview FAQ's

Capturx built for Microsoft Office OneNote FAQ's 

Capturx built for ArcGIS Desktop FAQ's

Printing FAQ's