A. The life span of the digital pen is about three years. This figure assumes that the digital pen is used for three hours a day.  (This figure is a guide and varies depending on actual usage.) 

A. No, replacing the battery yourself will void the digital penwarranty. Under normal conditions, a battery should be rechargeable for about 3 years. Contact Adapx if battery replacement is required.

A. The answer varies greatly depending on the density of your writing, the application you are using, paper size, and the nature of your data collection, as the number of pages that can be downloaded is dependent on many factors. How much you write on each page would be the most important consideration, as the memory capacity of the digital pen fluctuates when measuring by marks and words. The digital pen can hold up to 1MB of data, if you were using Capturx for OneNote you could write approximately 40 letter sized pages front and back in small dense script. This example doesn't apply to ArcGIS or PDF, as redlining and markups are obviously far less dense than traditional note taking. If you were using Capturx Forms for Excel and marking a few fields on the form you may be able to write on hundreds of pages. Please contact a sales representative to learn more pertaining to your specific workflow. We recommend you transfer data to your PC before the memory in your digital pen becomes full, the digital pen vibrates to warn you when the memory is full.  If the memory is full, you cannot store new data in the digital pen.

A. Yes, the digital pen vibrates to warn you when the memory is full.  If the memory is full, you cannot store new data in the digital pen.

A. The maximum address error the digital pen can detect is 1.0mm, or the sum total of the following conditions:

1. Anoto® pattern resolution: 0.3mm (dot pitch is 0.3mm)
2. Address errors calculated by the locations of the digital pen and Anoto patterns vary depending on the angle of the digital pen against the paper.  The maximum error is 0.7mm.

A. The Capturx digital pens have a built-in Bluetooth radio. Bluetooth support varies depending on the Capturx application. Please contact sales for more information about specific applications. This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

A. The digital pen vibrates under several conditions: 

1. When you perform an action with the digital pen, such as selecting a New Notebook check box while using Capturx for Microsoft OneNote.  In this case, the vibration confirms that the digital pen will pass on to the computer a request for a New Notebook.
2. When you remove the cap from the digital pen. The vibration informs you that the digital pen is on, charged, and ready for use.
3. When the digital pen detects a problem or error, such as when you attempt to write on severely damaged paper or the battery is low. 

A. You can order the notebooks directly from Adapx, click here.

A. Capturx digital pens recharge as they are docked to PCs using mini USB connectors. Those mini-USB connectors can also connect to many other power sources designed to charge cell phones or digital cameras such as battery powered USB chargers or USB cell-phone chargers used with wall sockets or automotive power sources.

A. The warranty for the digital pen product is 6 months. Contact This e-mail address is being protected from spam bots, you need JavaScript enabled to view it to learn more.

A. No, the contents remain until you download the documents to a computer or reset the digital pen using a Master Reset Procedure.

A. Yes, unless you have enabled password protection. With password protection enabled, the ink can only be downloaded if the correct password is entered and if that person has the same Capturx application as the digital ink on the pen.

A. After setting a password, the ink cannot be downloaded from the digital pen without password validation. If you use a password, include a good hint that will help you remember it. If you forget the password, you must reset the digital pen to enter a new one and this deletes the contents of the memory. 

A. No, the digital pen is not waterproof. The digital pen can operate successfully in rainy or wet conditions, but do not immerse the pen in water or subject it to very high humidity.  Adapx sells a rugged dock (which can be purchased separately) that when properly closed, will protect the pen to depth of 5 meters and to an altitude of 40 thousand feet. 

A. If you use the digital pen  for 1 to 2 hours a day, you should recharge the battery every 3 to 4 days.  Recharge the battery every day if you use the digital pen for 3 to 4 hours a day.  

A. If the digital pen is left unused with the cap on, the battery lasts approximately two months. When the battery is low, a low battery warning LED lights up and the pen vibrates.  If this happens, be sure to recharge the battery before using the digital pen. 

A. Yes, insert the pen tip into the hole in the pen cap clip. Leverage the bottom of the cap towards the pen. Pull out the cartridge with the pen cap.

A. No, obtain digital pen ink cartridge refills directly from Adapx. The ink cartridge for digital pen is unique. It is filled with a pressurized, proprietary ink formula designed for note-taking on our Rite in the Rain® digital notebook, in extreme conditions, and at any angle.

A. The digital pen has many indicators on the pen’s status, see table below for more details.