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Can't use BlackBerry Storm's touch screen to configure.

Full Issue/Question

Why can’t I use my BlackBerry Storm’s touch screen to configure Capturx Mobile?

Solution/Answer

This issue is seen when a BlackBerry Storm is running in compatibility mode. To turn off compatibility mode, go to: Settings > Options > Advanced Options > Applications > CapturxMobileForBB > Disable Compatibility Mode.

Knowledge Base #

163