Adapx wants to be sure that you are completely satisfied with your Capturx purchase. If you are not completely satisfied, all items returned within 30 days of the original date of shipment are eligible for a full refund of the original purchase price, less shipping costs. Items returned within 31-60 days of the original date of shipment will be subject to a 20% restocking fee.
Before returning any product, you must obtain an RMA number from Adapx.
To complete a return, please follow these steps:
1. Contact Adapx to obtain RMA, click here to start process online
2. Mail Products to Adapx with RMA # clearly marked on outside of package
Attn: Returns, Adapx Inc, 2200 Alaskan Way #130 in Seattle, WA 98121
3. Refund will be made in same form as original payment.
For more details please review the Adapx Return Authorization Policy
Since customer satisfaction is important to Adapx, we would also appreciate any feedback about Capturx: