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Knowledge Base Article #163
Article ID: 163 - Last updated March 3, 2011 - 4:17pm
Can't use BlackBerry Storm's touch screen to configure.
All versions of Capturx Mobile for BlackBerry, Capturx Mobile for BlackBerry 1.0, Capturx Mobile for BlackBerry 1.5, Capturx Mobile for BlackBerry 1.6, FAQ, General, Getting Started
Question
Why can’t I use my BlackBerry Storm’s touch screen to configure Capturx Mobile?
Answer
This issue is seen when a BlackBerry Storm is running in compatibility mode. To turn off compatibility mode, go to: Settings > Options > Advanced Options > Applications > CapturxMobileForBB > Disable Compatibility Mode.