Knowledge Base Article #49Knowledge Base Article #49

Article ID: 49 - Last updated October 9, 2011 - 12:17pm

Troubles installing Capturx, error messages include: "insufficient rights" or "CAB1 corrupt" or "already running"

Question

I’m having trouble installing Capturx – receiving messages such as “the data cabinet file CAB1 is corrupt” or “another instance of the application is already running” or “insufficient rights to install the application.”

Answer

Completing your Capturx installation or messages like these often reflect that your IT team has placed limits your ability to install software. Even though Adapx software is designed to install under almost all user privileges, strict security measures implemented at certain Government or Military locations, for example, can prevent a user from installing an application. In order to install the application the user will need to have their rights temporarily elevated. Please contact your IT administrator to check on the installation rights for your account.