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If I send ink through email with a password protected pen, will the email also be protected?

Data emailed to client (the XID file) will not be password protected. The file can be opened and...
Why can't I activate my digital pen?

If a digital pen is licensed for OneNote ONLY, it won't be licensed for use with other...
Capturx Pen Manager icon is not showing in the system tray.

Reboot your machine and verify the following: Services are started 1. Digital Pen...
What is the general workflow for sending data with my phone?

To Get Started the following components are needed: paired digital pen, printed map or form,...
How do I get another Capturx Pen Utility Card?

A 3-pack of Capturx Pen Utility Cards are shipped with each order. To order more contact sales@...
Why is my digital pen not recognizing when my digital pen touches the “Send Pen Data to Phone” tick box on the Capturx Pen Utility card?

When the digital pen successfully recognizes when a digital pen touches the “Send Pen Data to...
How does it work when I send data from a password protected pen to my Mobile device?

When data is blue- toothed from a password protected pen to a mobile device or when data is sent...
How do I delete an ink file from BlackBerry?

There are a couple of options 1. Turn on email instead of server. All of the ink in the...
Troubles installing Capturx, error messages include: "insufficient rights" or "CAB1 corrupt" or "already running"

Completing your Capturx installation or messages like these often reflect that your IT team has...
Can I send my notes to OneNote via my Mobile device?

Yes, but you must first purchase Capturx Mobile, contact sales@adapx.com