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Knowledge Base Article #84

Article ID: 84 - Last updated September 28, 2010 - 3:09pm

I get a "Clear ink not processed due to error." What does this mean?

Question
I get a "Clear ink not processed due to error." What does this mean?
Answer
This error will occur if an icon was not picked or improperly picked before inking. It means that there are ink strokes recorded but since no action preceded the ink, the system doesn’t know what to do with the ink. Be sure and clearly mark/tick the icon for the legend item.