Knowledge Base
Browsing 'Faq?page=1'
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The warranty for the digital pen product is one year. Contact [email protected]
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No, the contents remain until you download the documents to a computer or reset the digital pen...
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Yes, unless you have enabled password protection. With password protection enabled, the ink can...
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After setting a password, the ink cannot be downloaded from the digital pen without password...
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No, the digital pen is not waterproof. The digital pen can operate successfully in rainy or wet...
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If you use the digital pen for 1 to 2 hours a day, you should recharge the battery every 3 to 4...
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If the digital pen is left unused with the cap on, the battery lasts approximately two months....
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Yes, insert the pen tip into the hole in the pen cap clip. Leverage the bottom of the cap...
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The digital pen has many indicators on the pen’s status, see table below for more details.
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You can remove the unwanted ink by following these steps: 1. Open the Capturx Pen Manager by...
