Knowledge Base Article #55
Article ID: 55 - Last updated January 3, 2013 - 10:40am
Why do I see a Capturx Pen Manager licensing error?
All versions of Capturx for OneNote, Capturx for Microsoft OneNote 1.0, Capturx for Microsoft OneNote 2.0, Capturx for Microsoft OneNote 2.2, Capturx for Microsoft OneNote 2.2.1, Capturx for Microsoft OneNote 2.2.2, Capturx for Microsoft OneNote 2.3, All versions of Capturx for SharePoint, Capturx for SharePoint 1.6, Capturx for SharePoint 1.6.1, All versions of Capturx Forms for Excel, Capturx Forms for Excel 1.0, Capturx Forms for Excel 1.1, Capturx Forms for Excel 1.2, Capturx Forms for Excel 1.2.1, All versions of Capturx Markup for PDF, Capturx Markup for PDF 1.0, Capturx Markup for PDF 1.1.3, All versions of Capturx Mobile for BlackBerry, Capturx Mobile for BlackBerry 1.0, Capturx Mobile for BlackBerry 1.5, Capturx Mobile for BlackBerry 1.6, All versions of Capturx Pen Manager, Capturx Pen Manager 2.5 - 2.6, Capturx Pen Manager 3.0, Capturx Pen Manager 3.1, Capturx Pen Manager 3.2.1, Capturx Pen Manager 3.3, All versions of Capturx for ArcGIS Desktop, Capturx for ArcGIS Desktop 1.1, Capturx for ArcGIS Desktop 1.2, Capturx for Autodesk Design Review, FAQ, Installation, Licensing
Question
Why do I see a Capturx Pen Manager licensing error?
Answer
If you see a message that your digital pen is not licensed to be used with a specific Capturx application, then your pen isn’t correctly licensed for use with the Capturx application that you are accessing. For example, if a pen is only licensed for Capturx for OneNote, it won't be licensed for use with Capturx Forms for Excel, Capturx for ArcGIS, Capturx Markup for PDF, Capturx Forms Service, or Capturx for SharePoint. To order a pen license, please email [email protected].
