Knowledge Base | Capturx

Knowledge Base

Browsing Knowledge Base

Browsing 'Capturx For Autodesk Design Review'

« Refine your results

Why does the digital pen vibrate?

The digital pen vibrates under several conditions: 1. When you perform an action with the...
Troubles installing Capturx, error messages include: "insufficient rights" or "CAB1 corrupt" or "already running"

Completing your Capturx installation or messages like these often reflect that your IT team has...
Capturx Pen Manager licensing.

If you see a message that your digital pen is not licensed to be used with a specific Capturx...
Do Capturx Pen Manager versions (2.5, 2.6, 3.0, 3.1) work with Capturx for ADR?

No, the new Pen Manager functionality of emailing ink files is not compatible with Capturx for...
Why does the Capturx Control Center cause a printer error and close the Print Tab?

This indicates a corrupted printer driver. To identify the corrupted printer, observe the...
When I try to print, why do I get an error message or why does my print job fail?

Please check to make sure you have a valid network connection to the printer you are using. This...
Why do I get a DPI reduction request and then a thread exception error.

If this occurs, shut down the Capturx Control Center and all other applications you have opened...
Clicking on the License Activation/De-activation link causes a “Fatal Error Occurred” message .

Restarting the application will fix this issue.
Why do I get inconsistent results when I do the following...?

To fix this issue, re-try the operation by selecting the correct number of pages to print.
Why can’t I drag and drop a set of files onto Print/Files grid if the set contains a file with a non-DWF extension?

This operation won’t work with a non-DWF file in the set. Retry the operation with only DWF...