Contact Adapx to upgrade to the latest Capturx for OneNote version. You will be sent a CD or a download link. When you have the software and start to install it, Capturx will ask you to uninstall Capturx for OneNote 2007 before it installs Capturx for OneNote 2013.

Capturx for SharePoint supports Capturx forms in the following languages – including localized handwriting-to-text conversion.

For a how-to guide on using non-English forms with Capturx, please contact [email protected].

• Catalan
• Chinese (Traditional)
• Chinese (Simplified)
• Croatian
• Czech
• Danish
• Dutch
• English
• Finnish
• French
• German
• Italian
• Japanese
• Korean
• Norwegian
• Polish
• Portuguese
• Romanian
• Russian
• Serbian
• Spanish
• Swedish

To activate the digital pen and correctly set its clock, the pen must be docked at least once at a Windows computer which has Capturx Pen Manager installed. Whether the pen has never been docked, or if the computer’s clock was incorrect when the pen was docked, the fix is the same. Please verify the settings of the computer’s clock and dock the digital pen using Capturx Pen Manager and the docking cradle provided by Adapx. Once the pen has been docked at least once, you can start using it with your BlackBerry to upload or email digital ink.

To activate the digital pen and correctly set its clock, the pen must be docked at least once at a Windows computer which has Capturx Pen Manager installed. Whether the pen has never been docked, or if the computer’s clock was incorrect when the pen was docked, the fix is the same. Please verify the settings of the computer’s clock and dock the digital pen using Capturx Pen Manager and the docking cradle provided by Adapx. Once the pen has been docked at least once, you can start using it with your BlackBerry to upload or email digital ink.

Yes. A Windows tablet has access to the same Capturx functionality as a Windows laptop or PC. The only difference is that Windows tablet users interact with Capturx using a stylus or touchscreen, while a laptop/PC user interacts using a mouse and physical keyboard.

Contact Adapx to upgrade to the latest Capturx for OneNote version. You will be sent a CD or a download link. When you have the software and start to install it, Capturx will ask you to uninstall Capturx for OneNote 2007 before it installs Capturx for OneNote 2010.

Answer: On a Web page, you can only see 100 uploaded forms on the screen at one time. Based on the defined list view, it’s possible that your form isn’t within the first 100 forms displayed. Look at the top right section of the Web page to see if there is an option to view additional forms. Click the arrow next to “1 -100” to see the next 100 forms.

If you choose the "Required" GPS setting on the General Configuration screen, Capturx Mobile will not send the pen data until it can include GPS information acquired by your BlackBerry. It may take several attempts for the BlackBerry to acquire GPS information. GPS acquisition times vary per device model and network carrier, so they can take longer than you expect. If you require GPS information, we recommend that you work with your IT team to select the best BlackBerry device and carrier for quickly acquiring GPS information.

When you first try to send pen data from a digital pen to a BlackBerry, you will see an ink acceptance verification dialog. . If you select "No" without selecting the "Don't ask me again" option, you will be asked again the next time you try to send pen data. Select “Yes” and you will be able to use Capturx Mobile. If you select "No" with the "Don't ask me again" option, the digital pen will not be able to send the pen data and you will not have a way to change your response to “Yes”. You will need to re-install the Capturx Mobile application in order to use the digital pen with the BlackBerry device.

This issue is seen when a BlackBerry Storm is running in compatibility mode. To turn off compatibility mode, go to: Settings > Options > Advanced Options > Applications > CapturxMobileForBB > Disable Compatibility Mode.